Our Team

The Team behind nearly Four Decades of Acrylic Excellence

Since 1988, the Portnoy family has been at the forefront of acrylic window installation worldwide. Every member of Team Portnoy-from our office staff to our field experts-is 100% committed to customer satisfaction through clear, consistent, and honest communication.

A Legacy Built on Expertise and Passion

The Portnoy name has been synonymous with acrylic window excellence for nearly four decades. What started with Dana Portnoy in 1988 has evolved into a family-led business known throughout the industry for precision, integrity, and innovation.

This isn’t just a job for any of us—it’s our passion.

The Portnoy family is at the forefront of acrylic window installation. In fact, Justin trained some of the competitors you might consider today. Yet clients continue to choose Portnoy’s Premier because they know the difference between being taught by the best and learning from decades of hands-on experience solving the industry’s most complex challenges.

Each member of Team Portnoy, whether our extremely competent in-office staff or those in the field, brings unwavering commitment to your project’s success. We pride ourselves on clear and consistent communication—from initial quote through final testing and beyond.

team of creatives with technical expertise
Detail-oriented in everything we do

Why Our Team Makes the Difference

Specialized Expertise You Can’t Replicate

Acrylic window installation isn’t general construction. It requires:

  • Engineering precision – Understanding water pressure, structural loads, and material properties
  • Installation mastery – Knowing that containing water is no joke; seals must be perfect
  • Problem-solving experience – Every project presents unique challenges
  • Quality materials and relationships – Partnerships with Reynolds Polymer Technologies (RPT), Advanced Aquarium Technologies (AAT), and Hydrospace/CalAquaria

Our team has all of this, honed over more than three decades and hundreds of installations worldwide.

Commitment Beyond the Contract

What sets Team Portnoy apart isn’t just technical skill—it’s our approach:

  • We collaborate, not just execute
  • We solve problems proactively
  • We communicate clearly and directly about timelines, challenges, and solutions
  • We stand behind our work with industry-leading warranties
  • We focus on long-term satisfaction, not the cheapest bid

Industry Leadership

As Commercial Members of the Association of Zoos & Aquariums (AZA) and the Aquarium & Zoo Facilities Association (AZFA), and as a Certified Dealer for Reynolds Polymer Technologies, our team stays at the forefront of industry standards and innovations.

Owner

Justin Portnoy

Justin was born in Las Vegas and grew up in California and the Pacific Northwest. He started working with his father, Dana, in 1993—learning the trade from the ground up over more than three decades.
Owner

“My goal is to make your project as awe-inspiring as the natural world I love. We build the invisible barrier that makes the magic possible.”

Lisa Hearn
/
Administrator
Diana Hollenbeck
/
Marketing
Dana Portnoy
/
Founder | 1959 – 2024
Justin Portnoy
/
Owner
The team

Our Commitment to You

When you choose Portnoy’s Premier, you’re not just hiring a contractor—you’re partnering with a team that:

 Has trained others in the industry – We literally taught some of our competitors
 Brings more than three decades of family expertise – Started with Dana in 1988, continued by Justin since 1993
 Prioritizes clear, consistent, and honest communication – No surprises, no excuses
 Solves problems proactively – Experience matters when challenges arise
 Stands behind our work – 3-year installation warranty, 10-year manufacturer limited warranty
 Focuses on long-term satisfaction – Quality installations that perform for decades

This isn’t just a job for any of us—it’s our passion.

Experience That Matters

Our team has successfully completed:

  • Complex zoo and aquarium exhibits worldwide
  • Luxury residential pool installations from California to the Caribbean
  • Commercial projects including hotels, museums, and corporate installations
  • Emergency repairs and refurbishments on installations 

Every project benefits from more than three decades of collective expertise and the Portnoy family’s unwavering commitment to excellence.